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  • Live 24x7 Technical Support | Parts, Training, Field Service | TREW

    Live 24x7 Technical support and online parts store for TREW material handling automation and fulfillment software to keep you running at peak efficiency. HOME SUPPORT If you need to talk to a Customer Experience age nt for any Support function, please call our Support hotline. Sup port Hotline: +1-800-571-873 9 24x7 Technical Support If you have a critical/downtime situation, please call and speak with a technical support representative for the f astest response times. Email our support team for non-urgent requests. We'll respond within a business day. Access our CX Portal to view all inquiries for your site and/or organization. Support Portal: cx.trewa utomation.com Email: support@trewautomation.co m Parts For assistance with part identification, order inquiries, shipping information, or more parts requests, please email us. Please send in a photo of the bed tag to assist with part identification. Onl ine P arts Store: trewsto re.com Em ail : parts@trewautomation.com Warranty Claims / Returns To make a warranty claim, please review our return policy and fill out an RMA Form. RMA Form & Return Policy: trewstore.com/returnpolicy Email - Warranty Term(s) Ques tions: parts@trewautomation.com Field Service For onsite service, please call our hotline or email our Field Service team. Email: service@trewautomation.com Need Something Else Need Something Else? For all other inquiries, or if you are unsure who to contact, please reach out to your sales representative or email info@trewautomation.com, or complete this form: Add Fill Form Here?

  • Order Fulfillment and Material Automation Solutions | TREW

    Learn about TREW smart order fulfillment and automated material handling solutions | WES, WCS, robotics, sortation, ASRS, conveyor and control solutions HOME SOLUTIONS At Trew, our goal is delivering uncommonly smart solutions to help you, the client, thrive. Creating uncommonly smart solutions means starting with your data and defining what matters to you, then following a collaborative process applying proven techniques and technology to challenge convention to deliver concepts that produce the results you want, the ROI you need, and project schedules you can have confidence in. Successful solutions start with business goals and then combines people, process and automation tailored to your business goals. Seasonal order volumes, item affinities, inventory ABCD classification, unit cubic movement, product types, labor availability and more all go into the evaluation of the best fit solution. Our team has experience with pallets, case/tote, and each fulfillment along with the know-how to apply technology to achieve the most operational benefits. Robotics Sortation Storage & Retrieval Order Fulfillment Warehouse / Fulfillment Software Conveyor Systems Having great technology is, well, great. Having a team for you to work with that has the know-how for combining technology and operations for your specific business goals is the key to delivering a result. We look forward to introducing you to the team. TREW Key Benefits Data driven solutions development by former Supply Chain Executives and Operators Software designed with proven modules combined for your specific operation Solutions engineering and delivery by a team with 20+ years of client success We win together as a team – you, us, and our partners

  • TREW Booth - Modex 2022

    TREW Booth B9427 - Modex 2022 - SmartMoves-WX WES delivers #fulfillment results. How our unique accumulating Double Helix MDR spiral #conveyor improves operations and saves space. Main 1 MODEX 2022 Press Releases MODEX 2022 Booth Features MODEX 2022 Downloads MODEX 2022 HOME MODEX 2022 MODEX 2022 Thanks to all that visited us at Modex 2022 , it was great to see everyone at the in-person event. We know not everyone could make the show, so we put together an interactive digital booth to share the exciting things going on at Trew. Stop in, look around, engage with the content, and feel free to “scan your badge” for follow up! Series 1500 MDR Solutions Welcome / Recap MDR BiDirectional Spiral Trew Solutions Scan Me! Series K 2.0 Conveyor Main 1 MODEX 2022 SmartMoves-WX® AMR Put Wall Order Fulfillment May We Scan Your Badge? Click here for follow up... PRESS RELEASES Press Releases MODEX 2022 Trew Expands Canadian Operations – Trew North Trew’s Canadian operations – Trew North – is expanding with the opening of a location near the University of Guelph. Trew North, located in greater Toronto Ontario, is a wholly owned subsidiary of Trew, LLC, a North American automated material handling solutions provider for integrators and end-users. Click here to read more! Trew Reinvents Fulfillment Transportation Conveyor Trew launched reinvented Series K Belt Conveyor that gives operations confidence they have the right technology to make product flow. The conveyor product brings together reliability, robustness, and design aspects for worry-free handling of cases, totes, jiffies, and polybags. Click here to read more! MODEX 2022 BOOTH FEATURES Booth Features MODEX 2022 AMR Put Wall & SmartMoves-WX® Order Fulfillment Put wall solutions provide a flexible and scalable order consolidation for ecommerce and kitting operations. Inventory items are presented to an operator in donor totes, which were created by a batch picking process somewhere else in the building. After scanning an item, a put-to-light device indicates to the operator which order, put-wall cubby, the item is associated with. This method of order consolidation enables 450+ lines per hour throughput with +99% order accuracy. SmartMoves-WX® is a warehouse execution system (WES) that organizes workflow and assignments; coordinating people, process and automation equipment to influence operational outcomes. Links Order Fulfillment Information SmartMoves-WX® Information Series K 2.0 TREW Hilmot’s MDR TREWflow is designed to relieve the built-up product “back-pressure” on decline conveyor, helping to prevent side by sides and allow easy removal of packages at the discharge end of the conveyor. TREWflow is an all-electronic design with specialized logic to automatically manage flow, maximize the amount of product on the conveyor and establishing a zero-pressure discharge zone. After the discharge product is removed, accumulated products move forward presenting the next product to the operator. Downloads Series K 2.0 Belt Conveyor Cut Sheet Series K 2.0 Empty Carton Conveyor Cut Sheet Series 1500 Conveyor TREW Hilmot's Series 1500 conveyor is primarily used in the distribution sector for tote and case handling applications. Our standard series product line is highly versatile, easily configured, pre-wired conveyor sections driven by motorized drive rollers. Series 1500 has a weight capacity of less than 60lbs. Downloads Series 1500 Conveyor Catalog MDR BiDirectional Spiral Save space and improve conveyor flow in your operation with TREW Hilmot’s motorized roller conveyor spirals. The Series 1500 bidirectional spirals provide smooth accumulation while making major incline and decline elevation changes in the same small footprint. Built-in zero pressure accumulation (ZPA) and polyurethane sleeved rollers come standard to ensure high density accumulation and that product conveys without slipping or toppling. Downloads MDR BiDirectional Spiral Cut Sheet Controls Trew® provides software solutions for integrators serving the warehouse, distribution, manufacturing and retail environments. Our controls manage real-time material handling automation flow streamlining operations empowering operators and maintenance personal the visibly to make decisions based on performance and statistical information. Our controls our built on 20 years of experience delivering systems and integrating 3rd Party OEM equipment. Links CHAMP WCS - Web UI Warehouse Control System Conveyor Control for High-Speed Merging and Sortation 24VDC Zero Pressure Accumulation (ZPA) - Conveyor Control Customer Experience With the material handling industry growing and consolidation occurring among OEMs in the industry, Trew saw an opportunity to provide integrators and end-users with a one-stop shop to obtain high quality material handling hardware, software, controls, electrical and service. The intent is that integrators and end users can come to Trew for any of their material handling needs, regardless of project size, and still have accessibility to all of the tools necessary for uncommonly smart material handling solutions. Great experiences are shared, which is why the TREW Customer Experience team is here to ensure that material handling investments are supported with best-in-class support options to augment any integrators’ current offerings and operations’ current staff. Whether you need Parts, Technical Support, Training, Assessments, and Modifications or Upgrades, Trew is here to provide support to help you reach your operational goals. Downloads TREW CX Family Cut Sheet CX Resident Maintenance Cut Sheet CX Mechanical Assessment Cut Sheet CX Field Service Cut Sheet DOWNLOADS Downloads MODEX 2022 For those who could not make it to our booth, here are some highlight photos from our time at MODEX 2022: May We Scan Your Badge? Click here for follow up...

  • Solution Development and Support Services for Material Handling | TREW

    Know-how to design solutions and help keep your equipment, software, and systems operating at peak performance. Solutions development, 24x7 Technical Support, Field Service, Parts. Solution Design Implementation Support HOME SERVICES We believe delivering uncommonly smart solutions takes a collaborative team to listen, understand, ideate, plan and execute. That starts with listening to you, then sharing our know-how, having open communications and working together to win together. Staffed by Supply Chain Executives and Operators from industry leading companies. "We've walked many miles in your shoes." Data Collection and Information Gathering Business goal definition Data Analysis Technology selection and sizing Workflow and Process definition Staffing sizing by functional area ROI for solution(s) SOLUTION DEVELOPMENT Proven Team Proven Approach Proven Process Former Supply Chain Executives and Operators from major industry leading companies Data Analysts and Experts from the Supply Chain Industry Engineers and Designers with in-depth Integration and Software knowledge Experts in Shop Floor Operations and Lean principles Data Driven Collaborative and Explorative Iterative Process ROI and Business Case Focused Concept to Post Go-Live Engagement Solution Design Our solutions team uses a proven consultative approach based on data and your business goals to drive concept ideation, sizing and selection to match your objectives. We focus on improving core metrics aimed at making your operation best-in-class. There is seldom a one-size-fits-all solution; our team’s operational, software and technology know-how guide us together down the path to find the best fit solution. Who have we worked with? We have experience with supply chain management, warehouse operations and management, fulfillment execution and more; delivering both conveyor-and conveyorless-based material handling equipment solutions. Finalize building needs and layout Software needs and gap analysis WCS Interface documents and messaging Full process flow maps with capacities Solution Simulation or modelling Detailed technology design Software Hardware Electrical Controls Creation of WCS/WMS/ERP test scripts Creation of detailed functional test scripts for technology and automation Development assistance of SOPs for client’s Operations teams “Train the Trainers” for best practices in maintenance and operations Coaching on shop floor at go-live – get productive quickly On-site go live support Installation Detailed Engineering Preparation & Go-Live IMPLEMENTATION In-house Electrical and Mechanical Installation “Installed the way it was designed” Factory-trained TREW associates lead all crews Onsite factory supervision Commitment to all aspects of schedule Fully licensed and insured Implementation You expect on-time projects that deliver the promised results. We’ve learned a lot in 20 years of project implementation. Having delivered for the who’s who in retail and ecommerce; from conveyor solutions to flexible order fulfillment operations, we know your success is our success. Our team is staffed with project managers and site leaders that know collaboration, know how, structured methods, and open communications are how results get delivered. SUPPORT Support Great experiences are shared, which is why our Customer Experience Team is here to ensure your material handling investments are supported with best in class options for 24x7 technical support, parts, training, assessments, and modifications or upgrades. We are here to help you reach your operational goals. Resident Maintenance Finding, training, and retaining skilled technicians for automation is a challenge for operations. Our team can help through staffing, needs assessments, and operational support to allow you to focus on your core business while we focus on your automation. Our resident maintenance services can support you during regular business hours to ensure operational efficiency, take care of OEM-recommended preventative maintenance and spare parts, and provide expert OEM support if a problem occurs. Technical Support If your system happens to experience an outage, quick access to knowledgeable, trained support engineers to get your system back to full operations is critical. Our in-house 24x7 technical support team is just a phone call, email, online form submission, or a chat away. Support is available in two tiers: Basic for operations needing support Monday thru Friday 8AM-5PM Eastern or Total for 24x7 availability. With a technical support contract, you will have access to the CX Customer Portal, an incident management system that provides total transparency for incident resolution, documenting all steps taken to resolve issues, ticket escalation and auto email notifications for when your tickets change status. It also includes the TREWUp Knowledge Base with tips and tricks for our most frequently asked support questions. Parts The easiest way to avoid unplanned downtime is to have parts on site to support your system should a failure occur. Not sure how many parts or how much to stock? We can help you choose the appropriate stocking plan prior to system go-live that fits your budget and maintenance goals. Already have a system? If you know what you need, you can visit our online store. Not sure what you need? We have experienced parts specialists available to help, just give us a call. Training Learning how to safely operate, maintain and troubleshoot your material handling system is as important for your success as getting orders out the door. We provide a combination of classroom and hands on training prior to system turnover, as well as refresher courses to keep your staffs’ skills fresh. Each course is customized to your systems’ content and is taught by experienced material handling technicians. Assessments As systems age and experience normal wear and tear, its sometimes difficult to operate them reliably and with a predictable budget. Regular assessments are valuable resource planning and downtime avoidance tools. Our experienced assessors provide a thorough examination of all critical components in your system, delivering a preliminary finding report prior to leaving your site. We will later follow up with a thorough assessment report to help you with lifecycle and maintenance planning. Modifications & Upgrades One thing we know for certain is that business changes. Over time, as operational objectives and strategies change, modifications will be needed to your material handling system to solve the new challenges. As technology improves, upgrades become available to help reduce costs, energy usage and to avoid obsolescence. Our Mods & Upgrades Team can help with system operation, software, controls and hardware technology to grow with you as your needs change.

  • TREW Booth - Promat 2023

    TREW Booth S4382 - Promat 2023 - Bringing you solutions with our TREWpartners: TGW, Berkshire Grey, and Attabotics. Featuring #cASRS, #put-wall, #roboticshuttleproductsortation, #automatedstorageandretrieval HOME PROMAT 2023 PROMAT 2023 ProMat 2023 was a big success! Hosted by MHI, over 50,000 visitors checked out the latest material handling trends and technology. Trew’s theme was “Orchestrating" Solutions. We highlighted our Solutions Development approach using an interactive kiosk that shows how data is used to gain insights into your business. We shared how we approach discovering and developing solutions with the right mix of people, process and technologies. Our team of solution experts were on-hand discussing fulfillment, robotics, sortation, AS/RS, and how warehouse execution software orchestrates it all to deliver uncommonly smart solutions to help you, our client, thrive. Please enjoy our interactive digital booth. Stop in, look around, and feel free to “scan your badge” for follow up! Conveyor Systems - MDR & Narrow Belt Accumulation Welcome / Recap Technologies Coming Soon AMR Flexible Fulfillment Solutions Robotic Shuttle Product Sortation Cubic ASRS About Trew Automated Storage & Retrieval Data Science Solutions Interactive SmartMove-WX ® WES May We Scan Your Badge? Click here for follow up... PROMAT 2023 BOOTH FEATURES Our booth featured uncommonly smart solutions such as SmartMoves-WX® WES software’s orchestration of fulfillment, Put-Wall order consolidation, Trew conveyor, and integrations partners Attabotics, Berkshire Grey and TGW Systems. Trew Solutions Data Science Instructing Solution Design. "Great automation solutions come from two sources: experience and data. We have both.” Trew takes a business approach to understanding operations, business challenges, fulfillment strategy, and operational pain points using data to facilitate collaboration and discovery. The interactive station shows examples of data-driven insights and how our process turns them into smart solutions. Links TREW Solutions Brochure SmartMoves-WX® WES SmartMoves-WX® is a warehouse execution system (WES) that organizes workflow and assignments; coordinating people, process and automation equipment to influence operational outcomes. Links Video - SmartMoves-WX® WES TREW Software Brochure AMR Flexible Fulfillment Solutions Put-Wall solutions provide a flexible and scalable order consolidation for ecommerce and kitting operations. This method of order consolidation enables 450+ lines per hour throughput with +99% order accuracy. Links Video - Flexible Fulfillment Solutions Order Fulfillment Information SmartMoves-WX® Information TREWpartner - Attabotics - Cubic ASRS Dense cubic storage for fulfillment challenges, goods-to-operator fulfillment. Labor Efficiency – Up to 300+ bin presentations per hour per workstation Space Utilization – Up to 85% space reduction Access To Any Bin Without Reslotting – Greater inventory control and picking accuracy Scalability and Flexibility – Expandable in storage and throughput Links Video - Cubic ASRS TREWpartner - Berkshire Grey - Robotic Shuttle Product Sortation Increase picking pieces per hour with advanced order consolidation automation. 4x Improved Labor Efficiency – Inventory directed to operator workstations Up To 52 Orders Per Presentation – One operator can pick 1000s of items per hour 10% Increased Order Container Cube Utilization – 100-120 Inbound totes per pod per hour Improved Order Accuracy with Minimal Training – Operator intuitive screens, displaying quantity and direction Links Video - Robotic Shuttle Product Sortation TREWpartner - TGW - Automated Storage & Retrieval High throughput, flexible SKU selection, efficient cube utilization, distribution and fulfillment case and tote buffers. High-Density Storage – When space is a premium, utilize head space for dense storage Optimized Labor – Eliminates walk and pick time for slow movers, goods-to-person arrangement delivers totes to order stations. High Reliability – Provided by the use of redundant/alternating shuttles that allows a shuttle to be maintained and provide a replacement, ease of maintenance. Ability to remove or limit human interaction in harsh environments such as hot warehouses or freezer environments Links Video - Automated Storage & Retrieval Conveyor Loop - Narrow Belt Accumulator & MDR Series 1500 Conveyor We develop, manufacture, and provide conveyor systems that deliver client value due to their high performance, flexibility, reduced spare parts, and reliable operations. Motor-Driven Roller Conveyor System Narrow Belt Accumulator Belt Conveyor Empty Corrugate Conveyor Links Video - MDR Series 1500 Conveyor Video - Narrow Belt Accumulator Video - Series K - Belt Conveyor Downloads MDR Series 1500 Conveyor Catalog Narrow Belt Accumulator Cut Sheet Series K - Belt Conveyor Cutsheet Customer Experience With the material handling industry growing and consolidation occurring among OEMs in the industry, Trew saw an opportunity to provide integrators and end-users with a one-stop shop to obtain high quality material handling hardware, software, controls, electrical and service. The intent is that integrators and end users can come to Trew for any of their material handling needs, regardless of project size, and still have accessibility to all of the tools necessary for uncommonly smart material handling solutions. Great experiences are shared, which is why the TREW Customer Experience team is here to ensure that material handling investments are supported with best-in-class support options to augment any integrators’ current offerings and operations’ current staff. Whether you need Parts, Technical Support, Training, Assessments, and Modifications or Upgrades, Trew is here to provide support to help you reach your operational goals. Downloads TREW CX Family Cut Sheet CX Resident Maintenance Cut Sheet CX Mechanical Assessment Cut Sheet CX Field Service Cut Sheet DOWNLOADS Here are some highlight photos from ProMat 2023: May We Scan Your Badge? Click here for follow up...

  • Life At Trew - Company Culture & Values | Join Our Team!

    Discover Trew's vibrant workplace culture, where innovation, teamwork, and employee growth are at the heart of everything we do. Learn more about our Trew Values, diversity initiatives, and how we foster an environment where creativity thrives, collaboration is key, and every idea has the potential to make a difference. HOME LIFE AT TREW Life At Trew At Trew, we’re shaping the future of automated warehouse materials handling solutions, technology and innovation. As we continue to grow, we’re seeking individuals who share our vision to lead the way, the courage to live our values, and the passion to deliver with excellence. Our success is built on the diverse talents and unwavering commitment of our team members. We believe in fostering an environment where creativity thrives, collaboration is key, and every idea has the potential to make a difference. Whether you’re developing cutting-edge solutions, writing elegant code, ensuring seamless operations, or delivering world-class customer service, your contributions will directly impact our clients’ success and push the boundaries of what’s possible. If you’re ready to tackle exciting challenges, grow professionally, and be part of a team that’s revolutionizing the industry, we want to hear from you. Click Here To Learn More About Our Open Positions Trew Values Our Trew Values define what we believe in, how we act, and ensure that we are creating a company and culture that will make the kind of difference we want in the world. They reflect the way we work and what we expect of each other. Be extraordinary We strive to go beyond the ordinary in everything we do. Do the right thing, even when no one else is watching We act with honesty and integrity at all times, regardless of oversight or recognition. Work fearlessly We embrace challenges and take calculated risks without being paralyzed by the fear of failure. Own the outcomes We take full responsibility for the results of our work, decisions, and actions. Win together We emphasize collaboration, teamwork, and collective success for our teammates, clients, and partners together, because our combined efforts lead to greater accomplishments. Trew Rewards & Benefits We continuously seek awesome people who can work well with a team, believe in our corporate values, and can make a positive impact on the business.  That means working closely with cross-functional teams, doing what you know how to do, trying some new things, working hard to get results, having some fun, and owning the outcomes.    We recognize the value each individual brings to Trew. That’s why we’ve developed a comprehensive benefits suite that is designed with the same innovation we bring to our solutions, products and client services, evolving to meet the changing needs of you and your family throughout your career journey.  Career Development We’re building more than innovative solutions and products; we’re building careers. That’s why we have a robust professional development program that is designed to bring out the best in each of our teammates. When we help our people succeed, we know Trew will reach extraordinary goals. Tuition Reimbursement & Professional Development In today’s fast-paced world, learning is a continued process throughout one’s career. Trew supports Professional Development with their Education Assistance and Accreditation. Rewards & Recognition We recognize our teammates who consistently demonstrate our core values with the annual corporate Trew Values Awards. Throughout the year our team uses an internal company-wide social networking platform to express gratitude, recognize accomplishments and reward teammates. Diversity, Equity & Inclusion Our people are the most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, self-expression, unique capabilities and talent in our teammates leads to inventiveness, innovation and community within the Trew culture. Our core values embody this and extends to how we work together and with clients. Trew is committed to taking the following actions in support of an inclusive workplace: Provide ongoing education and training to all teammates on diversity, equity and inclusion topics. Provide all teammates with a safe avenue to voice concerns regarding diversity, equity and inclusion in our workplace. Support flexible work arrangements that accommodate the different needs of all teammates. Conduct periodic teammate surveys and focus groups to identify the areas where our company supports inclusive practices, and where there is room for growth. Community outreach. Hybrid & Remote Smart Work Policy Trew’s Hybrid/Remote Smart Work Policy is something we have embraced fully as a part of our company culture and is essential to staying competitive in today’s business environment. Embracing a hybrid model allows us to make faster decisions and communicate more effectively with both customers and teammates and helps support a healthy work-life balance. Co-Op and Intern Opportunities Co-Ops and Internships are available in our Ohio and Wisconsin offices. Undergraduate students work side-by-side with our talented team members to gain valuable experience in the material handling industry. We invite you to find out more about the amazing opportunities available at Trew by clicking the link below. If you don’t see exactly what you’re looking for, let us know and we will stay in touch. Click Here To Learn More About Our Open Positions Need Something Else Need Something Else? For all other inquiries, or if you are unsure who to contact, please reach out to your sales representative or email info@trewautomation.com, or complete this form:

  • TREW Booth - Modex 2020

    TREW Booth 9602 - Modex 2020 - SmartMoves-WX WES delivers #fulfillment results. How our unique accumulating Double Helix MDR spiral #conveyor improves operations and saves space. HOME MODEX 2020 MODEX 2020 Trew exhibited in booth #9602 during Modex 2020. Trew's teammates are our greatest asset. Teammates, their families and our customers are our top priorities. We decided to take a different approach for the show: limiting our participants to a very small group of senior executives, while our other teammates continue delivering customer success. Our executives took the prudent precautions while staffing the booth, and appreciate the opportunity to meet with our clients, partners, and friends. We had a great level of engagement in the booth. We know not everyone could make the show, so we put together an interactive digital booth to share the exciting things going on at Trew. Stop in, look around, engage with the content, and feel free to “scan your badge” for follow up! MDR BiDirectional Spiral Robotics Series 1500 Conveyor MDR TREWflow Decline CX Quickscan Parts Welcome Software & Controls May We Scan Your Badge? Click here for follow up... MODEX 2020 Booth Features MDR TREWflow Decline TREW Hilmot’s MDR TREWflow is designed to relieve the built-up product “back-pressure” on decline conveyor, helping to prevent side by sides and allow easy removal of packages at the discharge end of the conveyor. TREWflow is an all-electronic design with specialized logic to automatically manage flow, maximize the amount of product on the conveyor and establishing a zero-pressure discharge zone. After the discharge product is removed, accumulated products move forward presenting the next product to the operator. Downloads MDR TREWflow Cut Sheet MDR BiDirectional Spiral Save space and improve conveyor flow in your operation with TREW Hilmot’s motorized roller conveyor spirals. The Series 1500 bidirectional spirals provide smooth accumulation while making major incline and decline elevation changes in the same small footprint. Built-in zero pressure accumulation (ZPA) and polyurethane sleeved rollers come standard to ensure high density accumulation and that product conveys without slipping or toppling. Downloads MDR BiDirectional Spiral Cut Sheet Series 1500 Conveyor TREW Hilmot's Series 1500 conveyor is primarily used in the distribution sector for tote and case handling applications. Our standard series product line is highly versatile, easily configured, pre-wired conveyor sections driven by motorized drive rollers. Series 1500 has a weight capacity of less than 60lbs. Downloads Series 1500 Catalog - Flex/Auto Series 1500 Catalog - Full Control Software & Controls TREW TKO (Tech King Operations) provides software solutions for integrators serving the warehouse, distribution, manufacturing and retail environments to orchestrate flow of materials, information, people and automation equipment for reliable and productive fulfillment operations. TREW Hilmot's controls can be used for all types of project sizes and customer needs. Designing them to be interchangeable, expandable and always ready for future automation. Auto, Flex, and Full Control can be mixed and matched for the most flexible and efficient project requirements. Downloads H-20 Auto Control Cut Sheet H-20 Flex Control Cut Sheet H-20 Full Control Cut Sheet IAM Robotics Robot-To-Goods Picking automates the each-picking process using Autonomous Mobile Manipulation Robots (AMMR). An AMMR is able to navigate fulfillment center environments using perception, navigation, and manipulation. The system works well with a high SKU count and low-order quantity of consumer-packaged goods typically found in the grocery, health and beauty, and pharmaceuticals markets. For those who could not make it to our booth, here are some highlight photos from our time at MODEX 2020 thus far: May We Scan Your Badge? Click here for follow up...

  • TREW Virtual Booth

    TREW Virtual Booth - Bringing you solutions with our TREWpartners: TGW, Berkshire Grey, and Geek+. Featuring #cASRS, #amr, #roboticshuttleproductsortation, #automatedstorageandretrieval HOME TRADESHOW VIRTUAL BOOTH Tradeshow Virtual Booth Trew’s theme was “Orchestrating" Solutions, highlighting the expanded portfolio we manufacture and some of our TREWpartner technologies. We highlighted our Solutions Development and WES software approach for developing solutions with the right mix of people, process and technologies to deliver time-to-value. Check out the interactive booth experience below to learn more: Vertically Integrated Automation Solutions Trew High-Speed Conveyor & Motorized Roller Systems Welcome & Recap TrewSort™ Sliding Shoe Sorter Berkshire Grey Robotic Order Consolidation Geek+ AMR Solutions About Trew TGW Automated Storage & Retrieval SmartMove-WX ® WES May We Scan Your Badge? Click here for follow up... VIRTUAL BOOTH FEATURES Our booth featured uncommonly smart solutions such as SmartMoves-WX® WES software’s orchestration of fulfillment, linear sortation, Trew conveyor, and integrations partners Geek+, Berkshire Grey and TGW Logistics. Trew Solutions Data Science Instructing Solution Design. "Great automation solutions come from two sources: experience and data. We have both.” Trew takes a business approach to understanding operations, business challenges, fulfillment strategy, and operational pain points using data to facilitate collaboration and discovery. The interactive station shows examples of data-driven insights and how our process turns them into smart solutions. Downloads TREW Solutions Brochure Links Website - Our Approach SmartMoves-WX® WES SmartMoves-WX® is a warehouse execution system (WES) that organizes workflow and assignments; coordinating people, process and automation equipment to influence operational outcomes. Links Video - SmartMoves-WX® WES Downloads TREW Software Brochure Website - SmartMoves-WX® WES Video - TrewSort™ Linear Sortation Shoe Sorter TrewSort™ - Linear Sortation Shoe Sorter Trew’s Sliding Shoe Sorter delivers high-capacity, high accuracy, gentle positive divert sortation of cartons, totes, jiffys, and polybags.  Sliding shoe sorters are used in routing and shipping operations and are typically mission critical for successful operations.  TrewSort’s AI self-learning actuators and inherent design for operations, maintenance, and installation deliver sortation capabilities to keep your systems running reliably at peak performance. Links Website - Sortation Solutions TREWpartner - TGW - Automated Storage & Retrieval North American Debut of the newest TGW Stingray Shuttle The S tingray system is a powerful, automated shuttle system for totes and cartons with throughput performances of up to 1,500 load carriers per hour in each aisle. It is a highly flexible, modular system designed for high performance, lower storage location costs, optimized space-saving, and includes integrated maintenance and diagnostic tools. The newest Stingray shuttle incorporates inventive capabilities for: Energy recovery technologies and sustainable material in a design that allows for multi-deep storage and high-capacity throughput. Self-healing - intelligent software, autonomous correction of problems and errors realigns items to maintain an optimized picking environment, reducing manual intervention up to 90% compared to other solutions. Links Video - ASRS Solutions Website - Storage Retrieval Solutions TREWpartner - Berkshire Grey - Robotic Shuttle Product Sortation Increase picking pieces per hour with advanced order consolidation automation. 4x Improved Labor Efficiency – Inventory directed to operator workstations Up To 120 Orders Per Presentation – One operator can pick 1000s of items per hour 10% Increased Order Container Cube Utilization – 100-120 Inbound totes per pod per hour Improved Order Accuracy with Minimal Training – Operator intuitive screens, displaying quantity and direction Links Video - RSPS Solutions Website - Order Fulfillment Solutions Geek+ - AMR Solution Geek+ Goods-to-Person Picking System is suitable for retail, third-party logistics, apparel, e-commerce, pharmaceutical, 3C, automobile manufacturing, and many other industries. Flexible & scalable solution High efficiency High ROI Quick implementation Links Video - AMR Solutions Website - Order Fulfillment Solutions Trew Conveyor Systems We develop, manufacture, and provide conveyor systems that deliver client value due to their high performance, flexibility, reduced spare parts, and reliable operations. High-Speed Conveyor Systems Motor-Driven Roller Conveyor Systems Links Video - MDR Conveyor Systems Website - Conveyor Systems Solutions Video - Conveyor Systems Customer Experience With the material handling industry growing and consolidation occurring among OEMs in the industry, Trew saw an opportunity to provide integrators and end-users with a one-stop shop to obtain high quality material handling hardware, software, controls, electrical and service. The intent is that integrators and end users can come to Trew for any of their material handling needs, regardless of project size, and still have accessibility to all of the tools necessary for uncommonly smart material handling solutions. Great experiences are shared, which is why the TREW Customer Experience team is here to ensure that material handling investments are supported with best-in-class support options to augment any integrators’ current offerings and operations’ current staff. Whether you need Parts, Technical Support, Training, Assessments, and Modifications or Upgrades, Trew is here to provide support to help you reach your operational goals. Downloads TREW CX Family Cut Sheet CX Resident Maintenance Cut Sheet CX Mechanical Assessment Cut Sheet CX Field Service Cut Sheet SEMINARS Robotics, Automation and Process Oh My, Presented by Pete Guzior and Luther Webb How do you approach making the best investments for your company? When it comes to enhancing and expanding warehouse and fulfillment operations, working through the range of possible process and technology options can be confusing and hard to put your hands around. This session is geared to operational leaders and discusses process and automation technologies and an approach to help you sort through the options. Technologies like cASRS and AMRs will be covered, exploring how they fit into overall solutions to create the desired business results. Overview of Business and Operational KPIs That Inform Automation Decisions Benefits and Tradeoffs of Investing in Process Improvements and Automation Explanation of How Automation Technologies Like cASRS, and AMRs Fit into an Overall Solution Top 5 Time-To-Value Considerations for Automation DOWNLOADS Here are some highlight photos from our Booth: May We Scan Your Badge? Click here for follow up...

  • ASRS (Automated Storage and Retrieval System, AS/RS) | TREW

    More fulfillment throughput with less floor space; solve buffering, sequencing, picking, goods-to-operator applications with robotics, mini-load, or shuttles. HOME SOLUTIONS STORAGE & RETRIEVAL Storage & Retrieval Sometimes working the cube is the best thing to do to increase storage utilization and improve picking efficiencies. Automated storage and retrieval systems (ASRS) create dense inventory storage to maximize floor space by using the vertical space in a building. These systems can increase picking labor productivity by eliminating lost time walking and searching for inventory, and drive +99.99% accuracy rates by presenting the right inventory at the right time. The inventory stored in ASRS systems will vary by solution, often categorized into three types of solutions. This operation stores work in-progress or completed orders until they are needed. This type of solution can allow operations to work ahead of order commitment dates and even peaks and valleys in labor requirements. The orders stored in the buffer and retrieved and delivered at the time they are needed for shipping. BUFFERING This operation stores completed orders or work in process, retrieving containers in the order they are needed. A common application for completed orders is reverse truck stop loading. In this case, orders are flowed to shipping so that the truck is loaded with orders for its last stop first, and the first stop last. SEQUENCING This operation stores items, typically slow- to medium-movers, retrieving them to present them to an operator. This is typically the most complicated of the solutions, requiring a high level of coordination between overall operations and the ASRS system to optimize the solution so inventory and orders flow efficiently through a building. PICKING Successful automated storage system solutions include thinking and planning beyond the storage mechanisms. Timing and coordination of the subsystem with the overall order fulfillment processes and building flow, how items are inducted and stored, types of containers whether they be cases, totes or trays will be loaded and handled, among other things need to be considered. An ASRS solution can include one or more of the following technologies: Mobile Robotic Goods-to-Operator Robotic Goods-to-Operator uses autonomous mobile robots (AMRs) to create a storage and retrieval picking subsystem that includes put-away, inventory storage, replenishment and order picking. The solution is very flexible in how it adapts to changing inventory profiles and order volumes. The modular system architecture of this approach can scale to increase storage volume or fulfillment throughput independently by adding more storage racks or robots, as needed. The subsystem works by tracking inventory stored in racks and bringing the racks required to fulfill an order to an operator station. The operator performs a pick from racks as they are presented, and consolidates items required for an order. High Density Case Cube Storage The i-collector is a three-dimensional dynamic storage system used as a buffer device for a wide range of standard totes and trays. The storage structure stores totes, a stack of totes or trays from one side, and then retrieves what is needed from the other. The design allows induction and takeaway through a manual process or automated flow. The design is based on proven technology, and its size can easily be adjusted to fit existing building. Applications include item picking, case picking, shipping buffers, and production buffers. Robotic Aisle Picking Perfect Pick® is a robotic solution that combines tote storage, robotic shuttles, and goods-to-operator picking station into a single aisle design that can easily expanded as businesses grow and ideal for ecommerce, micro-fulfillment, retail, wholesale, and parts fulfillment. cASRS-to-Operator Infinity® is a robotic cASRS (cubic ASRS) high density storage system that brings together large and patented n-Deep tote storage with iBots that can access the entire storage array and each presentation station. The result is a configurable, flexible, resilient, fast and accurate picking system ideal for ecommerce and micro-fulfillment, store replenishment, parts/wholesale distribution and fulfillment. Mini-Load System Shuttle System Mini-Load & Shuttle Systems Mini-load and shuttle systems are used in ambient, chilled or frozen environments to solve similar applications. Mini-load tends to fit with low to medium throughput solutions, while shuttles fit better with medium to high performance solutions. These systems create extremely high storage density and can handle a broad range of items; working well in in e-commerce, omnichannel, and wholesale fulfillment solutions. The main difference is how the system interacts with storage. Mini-load systems use a single load handler mounted on a moving mast to access all the locations in a storage aisle, while shuttle systems use more load handler vehicles that are assigned to specific levels of the storage structure. They have some variation in specifications like maximum product weights, aisle lengths, or storage depth, but the main tradeoff between the systems are operational throughput vs. investment. The design of ASRS subsystems need to consider performance of each of its elements like the pick and drop off flow, lift throughput, vehicle/load handler performance as well as type and spread of inventory. Oftentimes the most challenging aspects of ASRS systems are the overall solutions flow and external error prevention. Spending the time and effort to work through the solution flows and how subsystems interact is a critical part of implementing a successful solution.

  • Smart Material Handling Automation Solutions | TREW

    Find TREW smart material handling automation | Warehouse Execution (WES), Warehouse Control (WCS), Robotics, Order Fulfillment and Conveyor Systems. CLICK HERE TO SEE MORE Who is Trew – someone in your organization probably already knows us, our team has delivered thousands of installations in retail, warehouse, distribution, manufacturing and ecommerce; our experienced staff and broad network of integrator partners have a history of delivering smart solutions. What is Trew – an automated material handling solutions provider for integrators and end-users, we are built on a 20 year foundation of two innovative and respected companies, Hilmot and Tech King Operations. So what does that mean – we are a combination of consultant, software, hardware, service and support partner that will listen to you, share our know-how, tell you what we can and cannot do, and work with you to deliver an uncommonly smart solution. Our “do what is right and Trew” strategy is about finding the right solution fit for you, the client, while maintaining a strong integration partner network to ensure tomorrow’s challenges are met today. Software & Controls Our affordable and scalable software and controls enabled solutions for integrators, etailers, retailers, manufacturers, and distributors. Hardware We are a manufacturer of a full line of motorized drive roller (MDR) and conventional conveyor, and an integrator of material handling equipment. Services From solution development to turnover, we provide services focused on your success. Our Customer Experience Team is here to ensure you get the most from your material handling investments. Support Why Trew – successful business gets done when trusted partners work together to win together; we ask our team members to be extraordinary, do the right thing even when no one is watching, work fearlessly, and own the outcome so you and Trew win together. Passion everyday Win together Do what is right and Trew

  • TREW Booth - Promat 2023

    TREW Booth S4382 - Promat 2023 - Bringing you solutions with our TREWpartners: TGW, Berkshire Grey, and Attabotics. Featuring #cASRS, #put-wall, #roboticshuttleproductsortation, #automatedstorageandretrieval HOME PROMAT 2025 PROMAT 2025 ProMat 2025 was a big success! Hosted by MHI, over 50,000 visitors checked out the latest material handling trends and technology. Trew’s theme was “Orchestrating" Solutions. We highlighted our Solutions Development approach using an interactive kiosk that shows how data is used to gain insights into your business. We shared how we approach discovering and developing solutions with the right mix of people, process and technologies. Our team of solution experts were on-hand discussing fulfillment, robotics, sortation, AS/RS, and how warehouse execution software orchestrates it all to deliver uncommonly smart solutions to help you, our client, thrive. Please enjoy our interactive digital booth. Stop in, look around, and feel free to “scan your badge” for follow up! Conveyor Systems - MDR & Narrow Belt Accumulation Welcome / Recap Technologies Coming Soon AMR Flexible Fulfillment Solutions Robotic Shuttle Product Sortation Cubic ASRS About Trew Automated Storage & Retrieval Trew Solutions Interactive SmartMove-WX ® WES May We Scan Your Badge? Click here for follow up... PROMAT 2025 BOOTH FEATURES Our booth featured uncommonly smart solutions such as SmartMoves-WX® WES software’s orchestration of fulfillment, Put-Wall order consolidation, Trew conveyor, and integrations partners OPEX, Berkshire Grey, Geek+ and TGW Systems. Trew Solutions Data Science Instructing Solution Design. "Great automation solutions come from two sources: experience and data. We have both.” Trew takes a business approach to understanding operations, business challenges, fulfillment strategy, and operational pain points using data to facilitate collaboration and discovery. The interactive station shows examples of data-driven insights and how our process turns them into smart solutions. Links TREW Solutions Brochure SmartMoves-WX® WES SmartMoves-WX® is a warehouse execution system (WES) that organizes workflow and assignments; coordinating people, process and automation equipment to influence operational outcomes. Links Video - SmartMoves-WX® WES TREW Software Brochure AMR Flexible Fulfillment Solutions Put-Wall solutions provide a flexible and scalable order consolidation for ecommerce and kitting operations. This method of order consolidation enables 450+ lines per hour throughput with +99% order accuracy. Links Video - Flexible Fulfillment Solutions Order Fulfillment Information SmartMoves-WX® Information TREWpartner - OPEX - Cubic ASRS Dense cubic storage for fulfillment challenges, goods-to-operator fulfillment. Labor Efficiency – Up to 300+ bin presentations per hour per workstation Space Utilization – Up to 85% space reduction Access To Any Bin Without Reslotting – Greater inventory control and picking accuracy Scalability and Flexibility – Expandable in storage and throughput Links Video - Cubic ASRS TREWpartner - Berkshire Grey - Robotic Shuttle Product Sortation Increase picking pieces per hour with advanced order consolidation automation. 4x Improved Labor Efficiency – Inventory directed to operator workstations Up To 52 Orders Per Presentation – One operator can pick 1000s of items per hour 10% Increased Order Container Cube Utilization – 100-120 Inbound totes per pod per hour Improved Order Accuracy with Minimal Training – Operator intuitive screens, displaying quantity and direction Links Video - Robotic Shuttle Product Sortation TREWpartner - Geek+ - Robotic Shuttle Product Sortation Increase picking pieces per hour with advanced order consolidation automation. 4x Improved Labor Efficiency – Inventory directed to operator workstations Up To 52 Orders Per Presentation – One operator can pick 1000s of items per hour 10% Increased Order Container Cube Utilization – 100-120 Inbound totes per pod per hour Improved Order Accuracy with Minimal Training – Operator intuitive screens, displaying quantity and direction Links Video - Robotic Shuttle Product Sortation TREWpartner - TGW - Automated Storage & Retrieval High throughput, flexible SKU selection, efficient cube utilization, distribution and fulfillment case and tote buffers. High-Density Storage – When space is a premium, utilize head space for dense storage Optimized Labor – Eliminates walk and pick time for slow movers, goods-to-person arrangement delivers totes to order stations. High Reliability – Provided by the use of redundant/alternating shuttles that allows a shuttle to be maintained and provide a replacement, ease of maintenance. Ability to remove or limit human interaction in harsh environments such as hot warehouses or freezer environments Links Video - Automated Storage & Retrieval Trew Conveyor - TrewSort® & MDR Series 1500 Conveyor We develop, manufacture, and provide conveyor systems that deliver client value due to their high performance, flexibility, reduced spare parts, and reliable operations. Motor-Driven Roller Conveyor System Narrow Belt Accumulator Belt Conveyor Empty Corrugate Conveyor Links Video - MDR Series 1500 Conveyor Video - Narrow Belt Accumulator Video - Series K - Belt Conveyor Downloads MDR Series 1500 Conveyor Catalog Narrow Belt Accumulator Cut Sheet Series K - Belt Conveyor Cutsheet Customer Experience With the material handling industry growing and consolidation occurring among OEMs in the industry, Trew saw an opportunity to provide integrators and end-users with a one-stop shop to obtain high quality material handling hardware, software, controls, electrical and service. The intent is that integrators and end users can come to Trew for any of their material handling needs, regardless of project size, and still have accessibility to all of the tools necessary for uncommonly smart material handling solutions. Great experiences are shared, which is why the TREW Customer Experience team is here to ensure that material handling investments are supported with best-in-class support options to augment any integrators’ current offerings and operations’ current staff. Whether you need Parts, Technical Support, Training, Assessments, and Modifications or Upgrades, Trew is here to provide support to help you reach your operational goals. Downloads TREW CX Family Cut Sheet CX Resident Maintenance Cut Sheet CX Mechanical Assessment Cut Sheet CX Field Service Cut Sheet DOWNLOADS Here are some highlight photos from ProMat 2023: May We Scan Your Badge? Click here for follow up...

  • CHAMP WCS - Web UI Warehouse Control System | TREW

    Warehouse automation software empowering operators, maintenance and management to make great decisions through web enabled mobile user interface. HOME SOFTWARE CHAMP™ CHAMP™ Warehouse Control System Manages real-time material handling automation flow streamlining operations and empowering operators, maintenance and management to make decisions based on current performance and statistical information. CHAMP WCS puts you in control of your system through a web enabled mobile user interface, and real-time control built with proven standard software components. PLC CHAMP™ WCS HOST PLC PLC Host Interface Real-time carton information download Carton lane assignment table downloads System Forecast Counts Production Wave Planning Diverted carton information uploads TCP/IP or FTP Ethernet host connections PLC Interface Routing Directives Label Information I/O Messages Ethernet CHAMP WCS connects the Warehouse Management (WMS), ERP and custom host system business environment to real-time material handling automation through a high-performance communications broker and carton tracking system. CHAMP was designed with a flexible and proven architecture that has delivered results in a wide range of applications. Dynamic Wave Processing Batch or Real-time Barcode Lookups Store to Door and Route Stop Sortation Container/Carton Tracking Pack and Pass Systems High-Speed Merging High-Speed Sortation Automated Print and Apply Conveyor Flow Control Robotic Cell Control 20 Years of Experience Integrating 3rd Party OEM Equipment CHAMP WCS removes complexity of typical control system architectures by communicating directly with hosts systems, system I/O and PLCs to eliminate interface points of failure and streamline real-time and historical data handling. Connecting with host software and the most common devices found in warehouses including PLCs, scanners, scales, and printers; CHAMP provides the tools for operations and maintenance to take control of operations without needing sperate PLC programming software. System Statistics and Diagnostics I/O Diagnostics and Debugging Historical Reporting Real-time Web-based User Interface Container Tracking and Lookup Graphical System Status and Alarms Why CHAMP™ WCS Based on 20 years of system experience, processes and interfaces are designed hardware agnostic, allowing for integration of most OEM hardware Extension OEM equipment integration experience – see our list here Proven host interface and project methodology reduces project risk Mobile interface allows visibility to production and system health anywhere in the building Can be run on customer VM environment, providing failover, security and overall control Puts real-time operational and maintenance tools in the hands of those that need it

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